CUSTOMER CARE
Contact AMU GEMS
Here for every detail.
Contact our WA, United States team for order support, shipping questions, sizing, gifts and gemstone information. We welcome customers across the US, Canada and Europe.
A conversation starts here
info@amugems.comChoosing a gift, finding your size, or checking on a special piece? Let us help.
We typically respond within 12 hours.A good place to start
Helpful answers, a click awayLet’s make it personal
Send a Message
Tell us what you have in mind. We’ll take care of the details.
Before you write
A few helpful details.
A little clarity, so you can get back to finding something you love.
How can I check on my order?
Use your order number and checkout email on our tracking page to see the latest update. Track Your Order
Could you help me choose a size?
Start with our measuring tips and size charts. If you’re between sizes, choose Size & Fit Advisory in the form and tell us which piece you’re considering. Jewelry Size Guide
Where do you deliver?
United States · Canada. Europe, including the United Kingdom. For a question about your destination or delivery, select Orders & delivery in the form.
Can you help me find a gift?
Of course. Tell us about the occasion, your budget, and any favorite gemstones or styles. Our team can help you find a thoughtful piece.